Frequently Asked Questions

Everything you need to know about your next adventure with Stubble & Co.

What is your shipping policy?

We offer carbon-neutral shipping on all orders. Standard delivery typically takes 3-5 business days, while express options are available at checkout for urgent needs.

How do I return or exchange an item?

We offer a 30-day hassle-free return policy. Items must be in their original condition with tags attached. Simply visit our returns portal to generate your prepaid shipping label.

Are your bags waterproof?

Our bags are crafted from high-quality, water-resistant materials like recycled PET and sealed zippers. While they withstand heavy rain, they are not designed for full submersion.

Do you offer a warranty on your products?

Yes, all Stubble & Co products come with a 2-year warranty covering manufacturing defects. We believe in the durability of our gear and stand by our craftsmanship.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans via Klarna.

How do I clean my Stubble & Co bag?

We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry, as this can damage the protective coatings and hardware.